Lender Besties
Lender Besties
Lender Besties
• User provisioning and deprovisioning, settings and business rules
• Ticket queue coverage & upgrades
• LOS and application support liaison
• Workflow mapping, BRD assistance
• SOPs, job aids and team training
• ADHOC BA & Admin work
• UAT, feature and enhancement testing support, and end-to-end testing plans
Vendor Besties
Lender Besties
Lender Besties
• Warm introductions
• Implementation planning and support
• Vendor-to-lender support, including BRD assistance
• UAT, enhancement testing support and end-to-end testing plan creation
• Product assistance
• Brand Assistance
• Content creation
I can't wait to help you!
I am Heather Walsh Miller and I am the “Super Squirrel” behind the Solutions!
With over 26 years in the mortgage industry and a multitude of roles, jobs and projects under my belt, I am uniquely equipped with the specific type of skills and expertise needed in this wildly changing technical landscape.
As your trusted SME and partner, you will find that I am tenacious, accurate, decisive and FUN!
I am happy to bring clarity, harmony and movement to your work challenges.
